1. About this policy
This policy explains how Blazed Bakery handles personal information when you visit our website, contact us or arrange an order and delivery directly through WhatsApp or telephone.
2. Information we collect
Depending on how you contact us, we may collect your name, telephone number, email address, delivery address, order details, messages and technical information about use of the website. The public website has no customer accounts, cart or checkout.
3. WhatsApp
If you choose to contact us through WhatsApp, Meta and WhatsApp may process information under their own privacy terms. Do not send payment-card details through WhatsApp.
4. How we use information
We use personal information to discuss and deliver requested orders, respond to messages, maintain security, improve our services and meet legal obligations.
5. Legal bases
We process information where needed to provide requested services, comply with law, pursue legitimate business interests or where you have given consent.
6. Sharing information
We may share the minimum information necessary with delivery partners, communications providers, hosting and technology suppliers, professional advisers and authorities where legally required. We do not sell personal information.
7. Retention and security
We keep information only as long as reasonably necessary for the purposes described here, including legal, accounting and dispute-resolution requirements. We use reasonable technical and organisational measures to protect it.
8. Cookies and analytics
Our website may use essential technical cookies and configured analytics tools that help us understand site performance. It does not use a public customer account, shopping cart or checkout. Browser settings can be used to manage non-essential cookies.
9. Your rights
Subject to applicable UAE law, you may have rights to request access, correction, deletion, restriction or a copy of your personal information, and to withdraw consent where processing relies on consent.
10. Children
Our services are not directed at children. A person under 18 should contact us only with the involvement of a parent or guardian.
11. Updates
We may update this policy when our practices or legal obligations change. The current version will always be published on this page.
12. Contact us
To ask a privacy question or exercise a right, email hello@Blazed-Bakery.com or use our contact page.