1. About these terms
These terms govern your use of the Blazed Bakery website and any delivery order you arrange directly with our team through WhatsApp or telephone.
2. Website information
The public menu is provided as a catalogue. Availability, seasonal selection and prices may change, and our team will confirm the current details directly with you before accepting an order.
3. WhatsApp orders
The website does not accept orders or payments. Selecting “Order on WhatsApp” opens a conversation with our team. An order is only confirmed after we agree the items, price, delivery address, timing and payment method with you.
4. Prices and payments
Menu prices are shown for guidance. Our team will confirm the final total, applicable delivery charge and available payment method in the WhatsApp conversation.
5. Delivery
Delivery availability and estimated times depend on your location, demand, traffic and other circumstances. Please confirm the delivery address and contact details with our team.
6. Changes, cancellations and refunds
Because many bakery items are prepared specifically for an order, changes or cancellations may not be possible after preparation begins. If an order arrives damaged, incomplete or materially different from what was ordered, contact us promptly so we can review it.
7. Allergens
Our kitchen handles common allergens including gluten, dairy, eggs, nuts and sesame. Please contact us before ordering if you have an allergy or dietary requirement. We cannot guarantee a completely allergen-free environment.
8. Acceptable use
You may not misuse the website, attempt unauthorised access, interfere with its operation, upload malicious material or use it in a way that violates applicable law.
9. Intellectual property
The Blazed Bakery name, branding, website design, text, graphics and original content are protected by applicable intellectual-property laws and may not be copied or commercially reused without written permission.
10. Liability
Nothing in these terms limits liability that cannot legally be limited. To the extent permitted by law, we are not responsible for indirect or consequential loss resulting from use of the website or services.
11. Governing law
These terms are governed by the laws of the United Arab Emirates. Disputes are subject to the jurisdiction of the courts of Dubai, unless applicable law requires otherwise.
12. Contact us
Questions about these terms can be sent to hello@Blazed-Bakery.com or raised through our contact page.